nabi support

Frequently Asked Questions

How do I reset my nabi?

There are two types of resets that you can perform on nabi – forced reboot and factory reset. In the unlikely event that your nabi becomes unresponsive, you can easily perform a forced reboot. A factory reset is recommended when slow performance persists or if you want to wipe out all of your personal data and settings from nabi.

Forced Reboot: To perform a forced reboot, hold the Power Button down until nabi turns off. When nabi is off, press the Power Button to turn on nabi again.

Factory Reset: Caution! A factory reset is a very serious process because it will SYSTEMATICALLY WIPE ALL USER DATA from nabi. A factory reset will return nabi to its original factory settings.

To perform a factory reset from Mommy/Daddy Mode, tap All Apps > Settings > Backup & reset > Factory data reset > Reset tablet > Erase everything.

Please note: We highly recommend backing up your nabi prior to performing a factory reset. You can back up your music, videos, photos and apps with nabi™ Sync.

Contact Us

For questions about your nabi™ product, we are ready to help.

Phone

+44 203 695 2129