nabi support

Frequently Asked Questions

How do I download and install nabi™ Sync on my computer?

nabi™ Sync is currently available to download on personal computers running Windows® XP with Service Pack 3, Windows® Vista, Windows® 7 and Windows® 8, and Mac computers running OS X Lion or higher.

To download and install nabi™ Sync, please follow these step-by-step instructions:

  1. Visit www.nabitablet.com/sync.

  2. Enter your nabi™ serial number, located on the back of your nabi, then your nabi™ ID and password.

  3. Click Download to download nabi™ Sync, then proceed to the steps below to complete the installation.

For PC Users:

  1. Once the download is complete, double-click the file to open it (if it doesn’t open automatically).

  2. Click Next on the Setup Wizard window.

  3. Check the box next to I accept the agreement to accept the nabi™ end-user license agreement, then click Next.

  4. Check the box next to Create a desktop icon to make nabi™ Sync available on your desktop. Then click Next > Install > Finish to complete the installation.

Please note: You may receive a message from your firewall asking you to allow the program to be installed. Please click Allow Access to proceed.

For Mac Users:

  1. Once the download is complete, double-click the file to open it. (If the file doesn’t open automatically, you can locate it in your Downloads folder.)

  2. After opening the file, click Agree to accept the nabi™ end-user license agreement.

  3. In the nabi™ Sync pop-up window, drag and drop nabi™ Sync into the Applications folder.

  4. Double-click the Applications folder and locate nabi™ Sync. Double-click nabi™ Sync to open the application.

Contact Us

For questions about your nabi™ product, we are ready to help.